Description

Key Responsibilities

• Take ownership of the reception and ensure it always presents well
• Professionally meeting and greeting all visitors to the building to ensure a warm welcome
• Become the friendly face and ‘go to person’ at the building
• Manage reception sign-in processes and protocols
• Efficiently manage deliveries – including couriers and post
• Develop your local knowledge of the area and manage an amenities file with appropriate and useful information
• Produce a monthly newsletter for the tenants to keep them informed about local news, appropriate information (as and when required)

• Report any issues on eLog Books and liaise with contractors to ensure any maintenance issues are managed to resolution
• Take ownership of keys and passes for the building
• Pay attention to the security of the building, including daily checks of the building and outside space
• General Administration as required / a weekly report for key stakeholders

Skills, Knowledge and Expertise

• Personable and proactive with a confident manner and able to deliver impeccable customer service.
• Immaculately presented with proven experience in a similar role
• Self-motivated and confident working independently
• Excellent communication skills – written and verbal
• Competent PC user and confident using Microsoft Office and social media applications, and be willing to learn any in-house systems

Benefits

About LAH Property Marketing