Hours per week-37.5 hours per week

Perm/Fixed Term- Fixed Term 12 months

Salary-£22,383 per annum

Closing Date: Tuesday 17th June 2024

Interview Date: Tuesday 24th June 2024

This post may close early due to high numbers of applications so you are advised to apply promptly.

All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.

A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.

Careers at George Eliot – ‘Where you make a difference’

To provide an efficient and professional administration service to the Medical Secretaries and Clinical Nurse Specialists within the Specialty.

Here at George Eliot our vision to ‘ excel at patient care’ taking centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive health services delivered by inspiring and compassionate staff who share our corporate values:

Effective open communication

Excellence and safety in everything we do

Challenge but support

Expect respect and dignity

Local health that inspires confidence

We offer a range of impressive benefits: pension, 27 days minimum annual leave plus 8 days bank holiday, cycle to work scheme, flexible working, on-site nursery, white goods scheme, staff awards, buying and selling annual leave, on site bus stop.

Main duties and Responsibilities

1. Responsible for typing various correspondence on a daily basis from Digital Dictation eg clinic and tele-med letters, appointment reminder letters and general office duties.

2. Arrange patients new and follow up appointments as required using Lorenzo system and liaison with appropriate departments in line with patient’s needs.

3. Receive enquiries from patients and staff, resolving straightforward enquiries and forwarding more complex issues to the most appropriate member of the team.

4. To set up and maintain filing systems ensuring all documents are accurately and are appropriately archived.

5. A knowledge of excel would be desirable.

6. Knowledge of medical terminology would be advantageous but is not essential.

7. To order and requisition stationery in line with the specialty teams needs ensuring that stock levels are regularly maintained and reviewed.

8. To take responsibility for tracking patients notes in the office.

9. To open and distribute post, prioritising any urgent post and ensuring relevant documentation is attached in addition to acting promptly and appropriately to all e-mail correspondence.

10. To ensure that all Trust performance standards for turnaround times are maintained and adhered to.

11. To participate in appraisals and personal reviews and work to

achieve agreed set objectives.

12. To participate in appropriate training and development activities.

13. To participate in team, professional and personal development activities and maintain commitment to continuous development and improvement.

14. Be prepared, where operationally viable to provide support to other teams within the Directorate for periods of sickness absence and annual leave.