Applications are invited from suitably qualified and experienced candidates to join our busy administration team. We currently have a vacancy for a full time Band 3 Administration Officer with the Children and Young Peoples Services based at Benton House, 136 Sandyford Road, Newcastle upon Tyne, NE2 1QE

This is a very busy service and the successful post holder will be a member of the admin team to support the multi-disciplinary clinical team to provide a comprehensive, high quality administrative service at all times.

The post holder must facilitate excellent customer service and be confident in dealing with service users face to face as well as on the telephone. You will undertake a variety of admin duties as assigned by the Administration Team Lead/Administration Manager/Team Manager.

Candidates must be able to demonstrate proven experience (in last 12 months) of the following skills that are required for this post:

Experience in a customer / patient focused environment

Administration/Secretarial experience

Excellent communication and interpersonal Skills

Fast, accurate typing/keyboard skills

Experience of typing and formatting letters and reports

Minute taking experience

Diary Management

A good understanding of inputting data to a database system

A good working knowledge of Microsoft word/excel/office packages

Good verbal and written communication skills

Ability to be self-directed, motivated and be able to contribute positively within a team

Well organised and structured

The post holder will be expected to demonstrate flexibility in the role in order to meet the needs of the service

The post holder must be able to demonstrate the ability to deal with possible exposure to highly distressing or highly emotional circumstances and will be expected to participate on all relevant training courses appropriate to the role

You should currently hold the required level of qualifications, as outlined in the Essential Criteria of the Personal Specification otherwise you will not be shortlisted

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

Please find attached job description for full details.

Advertising date : 30th May 2024

Closing date : 6th June 2024

We welcome your application. Previous applicants need not apply.