Full time Patient Service Assistant – York and Scarborough Teaching Hospitals NHS Foundation Trust
Job Description
Please note that contact with applicants will usually be by email, and so please check all of your mail folders regularly (unfortunately some providers filter our messages into junk mail folders).
Our Values
- We are KIND
- We are OPEN
- We pursue EXCELLENCE
We are looking for applications from people who share our values to help make us a valued and trusted partner within our care system, that delivers safe effective care to our local population.
People for Patients. Our People, our Patients, our Priority
Job overview
- Interviews for this position will be held in person ONLY at the hospital site. Remote interviews will not be available.
- Interested candidates are encouraged to make contact with the Recruiting Manager to have an informal discussion about the role
An opportunity has arisen for a dynamic, enthusiastic and caring individual to join our well established team in the Emergency department in York.
York Emergency Department deliver care to acutely unwell patients, and it is extremely fast paced and staff are dynamic and diverse to provide patient centred care to our patients.
We are looking for an individual who has excellent communication skills and that works well within a team. The post holder must demonstrate a courteous, sympathetic, compassionate and helpful approach to patients, relatives and visitors.
They will support the nursing team to deliver a clean and safe working environment, taking an active role in providing food and nutrition, ensuring food and hygiene standards are always maintained.
Main duties of the job
Our successful candidate will assist with the following :
Food service – They will organise and assist with the preparation and giving out of meals and feed patients as required. They will also assist with drinks and snacks in between meals.
Cleaning & stocking – They will assist with cleaning schedule and ensure that patients bed spaces are ready for changeover.
Working for our organisation
Trust Information Pack:
https://yorkhospitals.pagetiger.com/hdjgxd
Our benefits
We offer a range of benefits to support our staff including:
- Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
- 27 days holiday rising to 33 days (depending on NHS Trust service
- A variety of different types of paid and unpaid leave covering emergency and planned leave
- Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
- NHS Car Lease scheme and Cycle to Work scheme
- An extensive range of learning and development opportunities
- Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust’s dedicated Staff Benefits pages.
Detailed job description and main responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks – including our Race Equality, LGBTQ+, Disability and Carers Networks – to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: [email protected].
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE – Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Location: York
Closing Date: 28th Dec, 2025
HOW TO APPLY
Click Here to Submit your CV and Application on Company Website