Customer Service Administrator – Brecon, Powys

• Excellent range of benefits
• Fridays off!

Hours

• 4 day working week
• 7.15am-5.30pm Monday to Thursday

The role of Customer Service Administrator:

• Follow up quotations where appropriate
• Support the external Sales team
• Receive and process Customer orders, schedules and to raise corresponding sales and work orders when appropriate
• Analyse and action customer schedules to meet requirements
• Respond with Customers’ telephone queries on a continuous basis
• Advise the Customer of any change that might affect their requirements
• Advise the Customer of price changes to existing components where required

The ideal Customer Service Administrator:

• Good communication skills and confidence on the phone
• Good computer skills and excellent attention to detail
• Understanding of Customs (Import/Export) is desirable
• Experience of working in a manufacturing/logistics environment is desirable
• Team player with the ability to manage and prioritise tasks and work to tight deadlines