The Single Point of Access (SPA) is an administrative service whose purpose is to streamline and coordinate all referrals to STARRS providing a central base through which referrers can access all disciplines. The SPA coordinates the whole service pathway as well as monitoring the process.

We are looking for a competent and diligent Administrator to work as part of the SPA within STARRS. You will be expected to fulfil your duties to a very high standard to ensure the smooth running of this busy team.

Come and join this vibrant team. We pride ourselves in providing excellent standards of care.

We will offer you support and training to develop your role within the team as well as the benefits and advantages of working within the NHS.

The SPA is an administrative service whose purpose is to streamline and co-ordinate all referrals to the STARRS Virtual ward providing a central base through which referrers can access all disciplines. The SPA co-ordinates the whole service pathway as well as the monitoring the process.

The Administrator is an integral team member and is key to the smooth day-to-day running of the service.

Using Healthcare digital technology to monitor patients with different Specialities. Modern technology used to monitor patients remotely with approved health applications.

Monitoring patients through digital dashboard for clinical parameters and follow up the appropriate clinical action as required.

Working closely with other Virtual ward Specialities service and making sure that all clinical data are captured, and patients are monitored accordingly.

Be responsible for the appropriate and timely referral process of patients to all community agencies, monitoring an integrated partnership between hospital and community colleagues, liaising closely with them to actively and smoothly manage the patient’s pathway through their hospital episode.

Be responsible to optimise hospital bed utilisation and reduce the length of stay by ensuring the timely, safe transfer/discharges of patients to the most appropriate and agreed environment as well as helping prevent inappropriate hospital admission in agreement with other organisations such as Primary Care Trust, GPs and Social Services

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

To view the main responsibility, please see the attached the Job Description and Person Specification