Full time Technical Customer Service Coordinator at Air Products
Job Description
Full Job Description
Job Description and Qualifications
Air Products is an industrial gas company with over 80 years’ worth of experience.
We provide essential industrial gases, related equipment, and applications expertise to customers in dozens of industries, including refining, chemical, metals, electronics, manufacturing, medical, and food and beverage.
- 12.7 Billon dollars in Sales
- 21,000 Employees Worldwide
- >50 Countries
- The world’s largest producer of Hydrogen
We are seeking a customer service technical representative to join our customer focused friendly team.
Experience:
Customer Service Experience is beneficial to the role, however a willingness to learn, good communication skills and the ability to work well in a team will go a long way.
Why are we recruiting?
An experienced team member successfully applied for a newly created role in our Hydrogen for mobility team. The current average length of service in the Technical Team is between 4 and 12 years.
About the role:
- Inbound Customer Service contact via phone, email and more
- Diagnosing and Troubleshooting Technical Problems.
- Outbound task such as providing customer updates
- Maintaining and updating technical records.
A Few Things About You:
- You’ve got a can-do attitude and are keen to leave customers with a positive experience
- You’ve got great listening and communication skills including a friendly telephone manner and you care about customers wanting to solve problems efficiently.
- You enjoy working as part of a team.
- You have good organisation skills.
Work From Home:
Hybrid Working once your comprehensive training package has been completed.
Schedule:
7.5 Hour Shifts
Typical Shift Pattern – Weekday 9-5, 9-5, 2-10, 11-7, 9-5.
- Working Pattern includes 1 weekend shift (1-9) every 3 weeks with a day off in the week.
What We Offer:
At Air Products, we work in an environment where diversity is essential, inclusion is our culture, and each person knows they belong and matter
We offer a competitive salary and benefits package, a culture of respect, challenge, and innovation – with excellent opportunities for growth and development.
If that sounds interesting, then come and discover, care, and accomplish by either clicking APPLY now or call us on .
Req No.
Employment Status
Organization
Business Sector / Division
Region
Country
Location :Worcestershire
Closing Date : 8th March, 2023
HOW TO APPLY
Click Here to Submit your CV and Application on Company Website