Full time Customer Assistant at Llesiant Delta Wellbeing
Job Description
Delta Wellbeing Customer Assistant
Salary: £23,301 – £24,158 (Grade D) inclusive of 8% Pro-rata
Location: Llanelli / Carmarthen
Closing Date: 10/09/2023
Job Type: Temporary – Full Time
Temporary – due to funding
Delta Wellbeing provides a multi-function call/contact handling service 24×7 across south-west Wales.
This service is available on an hourly basis to elderly and vulnerable people who use social alarms, it deals with out-of-hours emergency calls for all council services, and is an initial point of contact for social care to Adults.
All posts will include shift work, which is currently on an 8 day rota basis.
We are looking for flexible, motivated individuals who will excel in working as a key part of a team delivering vital services.
A caring and patient approach, coupled with the ability to work properly in an environment that requires many of you, are essential qualities.
Awareness of the issues associated with working with elderly or vulnerable people would be desirable, along with information about social care, and/or other services provided by the local authority.
Candidates should also have a good understanding of computers and a great style when discussing with people over the telephone.
After the training the post holders will work as part of a team of 40 Advisers, where being supportive and pulling out as a team is critical to the success of the business.
A Disclosure and Barring Service (DBS) check will be requested for this post.
You will need a good level of conversational Welsh. Reasonable support can be provided on appointment to reach this level.
For an informal discussion please contact Billy Jones on 0300 333 2222.
*After clicking on the link you will be redirected to Carmarthenshire County Council’s ‘job & careers’ page. Search Delta Wellbeing and the job vacancy will display.
Job Types: Full-time, Temp to perm
Salary: £23,301.00-£24,158.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Language training provided
- Sick pay
- Store discount
Schedule:
- Day shift
- Weekend availability
Work Location: In person
Reference ID: 2/026499
Location : Llesiant Delta Wellbeing in Carmarthen
Closing Date :14/09/2023
HOW TO APPLY
Click Here to Submit your CV and Application on Company Website