Administrator – Arlington Care Home, North Parade, Belfast

Part time – 20 or 25 hrs a week

Location – 5 days a week on site

Macklin Care Homes, established in 1980, is a family run business employing over 600 people in the Care sector. Macklin Care Homes comprises of Ratheane Care Home, Coleraine , Leabank Care Home, Ballycastle, Arlington Care Home, Belfast , Parkmanor Oaks Care Home, Dunmurry, Milesian Manor, Magherafelt and Our Lady’s Care Home, Belfast.

Embracing our values and a positive culture, Macklin Care Homes thrives on strong connections with residents, their families, suppliers, and the local community. We foster a collaborative team spirit, leveraging collective knowledge and expertise to continually elevate the standard of care for our residents.

Our residents are at the heart of our homes; we are inspired not only through their stories and experiences of years gone by, but also by knowing we are making a difference in their lives.

As an Administrator at Macklin Care Homes, you will play a pivotal role in providing comprehensive administrative support, including HR Administration and Finance functions. Additionally, you will be involved in managing specific projects to contribute to the continuous improvement and growth of our organization.

Essential Requirements:

• Exceptional command of spoken and written English, with a valid work permit.
• Proven 2 years of experience in a dynamic office environment.
• Demonstrated 2 years of providing high-quality administrative support.
• GCSE qualifications in English & Maths.
• Proficient use of Microsoft Office applications, particularly Excel.
• Previous experience in reception duties.

Desirable Skills:

• Previous experience in HR and Finance administration.
• Reception experience in a caring environment.
• Previous payroll experience.

Core Competencies:

• Commitment to Macklin Care Homes’ Mission, Vision, and Core Values.
• Core Values: Treat People Really Well, Continuous Development, Trust, and Dedication.
• Prioritisation: Our Teams, Our Residents, Our Community, Our Future.
• Ability to deliver a high standard of service and patient care.
• Exceptional organisational skills.
• Effective communication and collaboration with team members.
• Ability to work under pressure and independently.
• High standard of personal presentation.
• Attention to detail.

As a key member of the Macklin Care Homes team, the successful candidate will deliver comprehensive administrative support, including HR Administration and Finance functions, and actively contribute to specific projects. Key responsibilities include building effective relationships, implementing and adhering to policies and procedures, and managing various administrative tasks to support the overall functioning of the home.

Duties and Responsibilities:

• Establish and cultivate effective relationships with staff and management at all levels.
• Work collaboratively with management and Directors to ensure adherence to policies and procedures.
• Manage receptionist duties, answering phones, and greeting visitors.
• Coordinate and administer duties to support recruitment and selection processes.
• Maintain and update HR software, collating weekly and monthly reports.
• Manage personnel records, training records, and training plans.
• Support HR function within the home through various administrative duties.
• Update and manage databases efficiently.
• Coordinate cover arrangements for off-duty rotas.
• Handle the ordering of stationery.
• Collaborate with relevant bodies to ensure accurate billing and up-to-date resident contracts.
• Liaise with relatives and residents, providing financial information and explaining fee structures.
• Administer, reconcile, and record Petty Cash and Residents Funds.
• Provide required financial reports.
• Maintain and update the clocking system.
• Establish positive working relationships with other health care providers and stakeholders.
• Organise and maintain all office files.
• Promote continuous improvement and self-development in the role.
• Facilitate a positive cultural ethos at all levels.
• Perform assigned duties and projects to contribute to overall company objectives.
• Ensure efficient and effective resource utilization.
• Extend the highest level of hospitality to all visitors and residents.
• Possess knowledge of all Nursing Home products and services.
• Maintain confidentiality at all times.

This job description is subject to review and may include additional duties and responsibilities in consultation with the jobholder, providing flexibility for changing circumstances.

Macklin Care Homes

Employee development programs

Free parking

Referral bonus