CIVIL ENFORCEMENT OFFICERS

Gateshead Council is ambitious for its residents, visitors and business, and has a vision to make Gateshead a place where everyone can thrive. As areas such as Gateshead Quays develop, and we work to improve air quality, there will be ever more focus on ensuring that parking facilities are properly used and improper parking is tackled effectively.

We are therefore seeking to recruit more Civil Enforcement Officers within our parking enforcement team, which is part of the Council’s Highways & Waste Service.

Do you want a role where you’re recognised for what you do, given the opportunity to thrive and have the chance to be the best version of yourself?

Do you want to work with us in helping to create spaces that are great to work and/or live in? If so, please keep reading as you may be just what we’re looking for!

We’ve got an exciting opportunity for Civil Enforcement Officers to join our brilliant team, whose ambition is to deliver on our ambition for Gateshead.

If you are interested in joining a great organisation with an excellent employee offer, then this could be the ideal opportunity for you.

What you’ll be doing:

Enforcing parking restrictions in line with national and local requirements and managing parking facilities both on street and car parks.

To record and report ticket machine faults.

To record and report defective regulatory signs, lines other parking equipment.

Provide and maintain a high standard of customer service at all times.

What we’re looking for:

Experience of dealing effectively with demanding members of the public and sometimes difficult and challenging situations.

Ability to work alone, in pairs and as part of a larger team within a shift pattern

Ability to walk up to 10 miles per day, in all weathers and on all terrains.

A driving licence, or in the process of obtaining one.

A friendly and outgoing disposition and suitability to work with a diverse group of people

DBS check – no adverse criminal convictions.

What’s in it for you?

A competitive basic salary, with enhancements for weekend and unsociable hours.

Opportunities to learn new skills and develop your career, and we’ll provide the support you need to do just that. Our purpose is to support you and help you to achieve your best, while you help us deliver on the Council’s ambitions.

A generous annual leave package per year starting at 25 days (plus 2 extra statutory days) and the chance to buy up to 10 additional holidays per year, subject to approval.

Access to the Local Government Pension Scheme, where we’ll help you save for your future with an outstanding employer contribution to your pension.

Access to job opportunities internally, usually prior to them being advertised externally.

A support package, including access to counselling and physiotherapy.

Full training will be provided, including on how to handle difficult situations and first aid.

Full uniform allocation, including footwear.

You’ll have access to great health and wellbeing support, including discounted membership to GO Gateshead Leisure Services and access to the Cycle to Work scheme.

We’ll give you the chance to take advantage of various offers and discounts on shopping and household spending, including O2, Virgin Media and Dell.

Becoming a Civil Enforcement Officer:

Our Civil Enforcement Officers patrol the roads and public car parks of Gateshead across a shift pattern. Your primary role will be to encourage safe and considerate parking by taking appropriate action, in line with national and local requirements, against improperly parked vehicles so that other drivers and road users can go about their daily business with minimum disruption.

Your key goals will be to improve road safety, help keep traffic flowing and to make sure that everybody who drives in Gateshead has an equal and fair opportunity to park and go about their daily business, as well as to help protect the Councils’ parking revenue.

Experience of working in a parking enforcement environment would be an advantage, but full training and support will be provided to develop you into the role.

Location :Gateshead

Closing Date :9/04/2023

HOW TO APPLY

Click Here to Submit your CV and Application on Company Website