23 Jan 2024

Full time Customer Service Assistant – The Dungeons

The Dungeons – Posted by All Jobs Centre UK Staff –  Edinburgh EH1

Job Description

Roles & Responsibilities:

OI PEASANTS! WE’RE RECRUITING… Ever fancied being part of the scariest and funniest journey through Edinburgh’s most perilous past. We’re on the lookout for Customer Service Assistants to deliver horrible memorable experiences!
In this varied role you will be the first point of contact for our visiting peasants, offering a cold welcome, supporting them to stock up on Dungeon related goodies, answering any questions guests may have and acting as a sales representative.
Going out of your way to ensure our guests have a scary fun and exciting visit, helping customers at any point throughout the attraction.
This is a seasonal role offering a minimum of 10-15 guaranteed hours per week. Flexibility is needed including the ability to work weekends and available during peak times (bank holidays and school holidays).

Qualifications & Experience:

  • Plenty of experience working in a customer facing environment
  • Friendly and hardworking with a “can do” attitude
  • A fun, dynamic, and friendly personality
  • Excellent communication, listening, and motivational skills
  • Flexibility on days and hours. Especially around weekends

Benefits:

Alongside the opportunity to inflict your unique personality on guests from across the nation, you’ll also receive:
  • 25% discount in our retail shops and restaurants and 40% off LEGO online
  • Merlin Magic Pass – giving you free tickets to all our attractions worldwide for you, your family, and friends every year
  • Employee pricing up to 55% off cinema tickets
The cell doors are open and ready to welcome you…


If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at [email protected] and one of the team will get back to you as soon as possible.

Pay Range: GBP £10.52/Hr.

Location : The Edinburgh Dungeon, Edinburgh, Edinburgh EH1

Closing Date : 25/02/2024

HOW TO APPLY

Click Here to Submit your CV and Application on Company Website

Job Categories: Customer Service jobs. Job Types: Full time. Job Tags: Customer Service Assistant - The Dungeons, jobs at The Dungeons, Jobs in Edinburgh, The Dungeons careers, and The Dungeons jobs. Salaries: GBP 0-1000.

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