Role and Responsibilities

Responsibilities:

Provide a standard of service that reflects the company corporate image · Provide excellent customer service and deal with enquiries in shop and also via telephone and internet · Ensure customers are attended to with an efficient and courteous service · Respond quickly and efficiently to all enquiries · General clerical duties · Promote the business via social media · Provide customer service support for the team · Issue forms and invoices · Process correspondence and maintain databases within agreed standards in terms of accuracy and service standards · Manage and protect customer information, including financial information We are looking for a candidate with an interest in interior design and an eye for detail, presentable and polite.

Required Skills

Communication IT Skills Able to follow procedures Punctual & reliable

Required Skills

Learning and Skills apprenticeship programmes are delivered through a mixture of face-to-face and virtual methods by our fully qualified and industry experienced apprentice training team. Using their expert knowledge gained from time spent in the industry, we’ve tailored our programmes to use the most up-to-date tools and technologies so that the skills we create can be used directly in the workplace. As one of our learners, you’ll benefit from coaching, help and guidance from our dedicated team whose job it is to ensure your success. Successful completion of this apprenticeship gives you an accredited Apprenticeship qualification.

Required Qualifications

Maths and English, GCSE Grade 4-9 or equivalent

Training

Learning and Skills apprenticeship programmes are delivered through a mixture of face-to-face and virtual methods by our fully qualified and industry experienced apprentice training team. Using their expert knowledge gained from time spent in the industry, weve tailored our programmes to use the most up-to-date tools and technologies so that the skills we create can be used directly in the workplace. As one of our learners, youll benefit from coaching, help and guidance from our dedicated team whose job it is to ensure your success. Successful completion of this apprenticeship gives you an accredited Customer Service Practitioner Level 2Apprenticeship qualification

Prospects

Very good opportunity to develop and grow within the organisation with a good career route. The employer has a clear plan for developing this role for the right candidate

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Customer Service Practitioner Level 2

Just Sew Interiors Ltd Just Poles

8270640027