Full time Customer Services Assistant at Showroom Workstation
Job Description
Variable hours contracts (several available):
Rate of pay: Under 23: NMW; Over 23: NLW
Showroom Workstation is Sheffield’s only media arts complex operating a popular independent café/bar, conference and events facility, four-screen cinema, and creative industries managed workspace.
We have several Customer Services Assistant (CSA) positions available to join our fast-paced and friendly front of house team. As a CSA, you will be a key point of contact for our customers, anticipating and responding to their needs to ensure every visit to our venue is memorable. The responsibilities of our CSA’s vary according to what’s going on – generally the role will involve selling and serving food and drink in the bar and front of house assistance in the cinema areas; but also could involve helping with the running of our conferences, events and year-round programme of festivals, working across all areas of our beautiful art-deco building. We also have occasional short term opportunities for staff to get involved in working in other departments of the Company.
Please note that we operate Monday-Sunday, so all postholders will be required to work weekends and evenings on a fair rota basis, subject to business requirements.
Experience would be useful, but full training will be given, so if you are friendly, hard-working, flexible and have a helpful can-do attitude we’d love you to apply.
When applying, please state the number of hours you are available each week and indicate any regular days of the week, or times, that you are not available.
Staff benefits: staff associate membership (free cinema tickets), opportunities to attend special events and screenings, discounted food and drink, access to cycle to work scheme, company pension (terms apply).
Please note that to cover the full range of responsibilities in the role, the sale of alcohol will be involved, so applicants would need to be aged 18 and over. Please be fully aware of this when applying.
We are proud to be recognised as Investors in Diversity and have in place a positive action plan, to increase the diversity of our workforce. We therefore encourage applications from people from Black, Asian, and Minority Ethnic diverse backgrounds and other diverse communities.
To apply, please follow our process by completing our application form, which is contained in our job pack. To ensure our selection process gives fair consideration to all applicants please be aware that we do not shortlist from CV’s and we will remove any that are received with applications.
To apply: please either download an application pack from the Showroom Workstation, Sheffield website, contact our Reception team on 0114 279 6511 or come in to collect one from Workstation reception.
Please return your completed application to: Recruitment, Showroom Workstation, 15 Paternoster Row, Sheffield, S1 2BX or email back to us (please ring our reception team for the email address).
If you need any assistance with completing the application form, please get in contact.
Closing date for submission of completed applications: Tuesday 19th September 2023 at 12 noon.
Interviews will be held the week commencing: 25th September 2023
(for any applicant who is not yet Sheffield based we are willing to arrange an interview using Zoom)
Showroom Workstation, 15 Paternoster Row, Sheffield, S1 2BX
Sheffield Media and Exhibition Centre Limited is a registered charity, No. 100 2020
Job Types: Zero hours contract, Permanent
Salary: £7.49-£10.42 per hour
Work Location: In person
Reference ID: CSA(Sept2023)
Location : Showroom Cinema, The Workstation, 15 Paternoster Row, Sheffield
Closing Date : 30th September, 2023
HOW TO APPLY
Click Here to Submit your CV and Application on Company Website