Full time Customer Support Operative at Aggregate Industries
Job Description
We have an exciting opportunity for a Customer Support Operative to join our team at our Asphalt plant in Sunderland. Customer Experience & Merchant Item Sales lead for an exciting new Express Asphalt business in the North East of England.
You will Work with the Business Manager to create and maintain exceptional service levels for asphalt collect customers. As the face of our on-site operation, you are able to provide a friendly, helpful and supportive experience for customers. You will also support marketing activity and the Business Manager in targeting new business and Customer Query resolution & respective administration.
You will manage customer refreshment & welfare areas to ensure they are always available and maintained to a high standard and work alongside asphalt plant teams to agree a mix planning programme, ensuring that collect customers receive exceptional service levels.
What’s on offer?
- Competitive Salary, 25 days holiday and other benefits – all recognizing the contribution you bring.
- Be valued and supported, working as part of a highly respected team in a business that has a huge focus on Health & Safety.
- Opportunities for career progression both at home and abroad (via our parent company Holcim).
- An inclusive and safety focused culture with people at the heart of the business.
What will you bring?
- Excellent communication and customer service skills.
- Strong IT literacy.
- Flexibility with work hours and willing to work weekends.
- Experience in Weighbridge Duties – weighing customers in/out, creating and working with contracts.
- The desire for training and willingness to learn.
- You will need to develop a sound appreciation of Health & Safety, housekeeping and environmental regulations.
- Experience in operating heavy machinery is preferred but not necessary.
Why join Aggregate Industries?
While you help us become a leader in innovative and sustainable construction solutions, we promise to help you grow in a dynamic working environment that offers attractive working conditions and encourages personal and professional development.
We are committed to building a diverse environment and are proud to be an equal opportunity employer. You will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, disability or age.
Find out how we are building progress on our Careers Website – https://www.aggregate.com/careers
Location : Sunderland SR1
Closing Date : 30th August, 2023
HOW TO APPLY
Click Here to Submit your CV and Application on Company Website