The Product Administrator role involves providing administrative support for the Loxam Powered Access digital product suite, on a day-to-day basis, as well as authoring regular product performance reports. Excellent communication skills, a flexible and adaptable approach, and the ability to work independently, together with an analytical eye, will allow you to thrive and add value within a supportive and progressive working environment.

In return you will receive a Competitive Salary, 25 Days annual leave plus bank holidays, Westfield Health Cash Plan, Life Assurance, Auto Enrolment Pension Scheme and Lifestyle Benefits – Discount on Selected High Street Stores.

Responsibilities include:

• Administration of the Loxam PAD Digital Commerce platform, servicing customer access requests along with triage and escalation of any reported issues. Setup access credentials for new trade account customers.
• Administration of the Loxam PAD Telemetry management system. Updating telemetry configurations and ensuring accurate and consistent processes are followed to manage the expanding telemetry coverage.
• Monitoring and Analysis across all digital products. Providing regular reports and up to date dashboards of Revenue, Account activity, Issues and Product usage statistics.
• Administration and support for the management of BIM models within the BIMStore portal, supporting the Marketing teams.
• Secondary support responsibility of the Kentico content management product to the Loxam PAD Marketing teams and the Kentico Product Analyst.

The ideal candidate will have/be:

• Proven track record in administrative role
• Excellent interpersonal and communications skills
• Well organised with the ability to be flexible
• Strong experience of MS office Packages including Word, Excel and PowerPoint
• Professional and polished approach with the ability to work on own initiative
• Desire to learn and grow within an evolving digital team