If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.

Our Wealth and Personal Banking business supports individuals, families, business owners, investors and entrepreneurs worldwide. We provide products and services that include current accounts, credit cards, personal loans and mortgages, as well as savings, investments, insurance and wealth management. We also have specialised relationship managers who support customers with bespoke requirements, including high net worth and ultra-high-net-worth clients.

We are currently seeking an experienced individual to join this team in the role of Executive Assistant.

The Executive Assistant will provide executive-level support to the Head of Customer Channels. Key areas of responsibility will include managing the flow and exchange of information, streamlining interactions and facilitating initiatives.

In this role, you will:

• Provide a first point of contact for the department & re-direct queries and delegate items as necessary.
• Ensure effective and complex diary management.
• Liaise with Senior Executive team level stakeholders.
• Work with the Business administration team, writing reports, executive summaries, meeting minutes and preparing presentations.
• Oversee adhoc projects and have minor decision making authority/autonomy.

To be successful in this role you should meet the following requirements:

• Previous experience in Executive Stakeholder management is essential.
• Key knowledge of HSBC structure and key stakeholders would be desirable.
• Outstanding planning and organisational skills with attention to detail.
• A high level of proficiency in Microsoft software packages including Excel, Word and PowerPoint
• Excellent interpersonal, written, and verbal communication skills

The role is full time and is on a hybrid basis. The role is based either in the London or Birmingham head office and the successful candidate must be located within a commutable distance to either location.

We believe that being open to a range of perspectives and cultures is vital for our business. We work hard to ensure our diverse and inclusive workplace reflects the communities we serve. We want everyone to achieve their potential – regardless of their gender, ethnicity, disability, religion, sexual orientation or age. If you have a different way of seeing the world, we are interested in hearing from you.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone – no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.

If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk: