Temporary Helpdesk Advisor at Carbon60 Global
Job Description
Carbon60 are looking for a Helpdesk Advisor to work for a large Facilities Management company in Newcastle. This is a temporary ongoing role for a minimum of 9 months, on a rolling shift pattern of 8 hours shifts 5 days a week including weekends. With some flexibility in working from home / office.
Location: Newcastle NE12 – With some Home Working
Hours: 8 Hour Shifts 5 Days per week between 06:00-20:00 Monday to Sunday
Pay: £436 per week (Pre-Tax)
The Role:
- Receive inbound calls and emails regarding jobs or services that are required to be carried out by engineers or sub-contractor.
- It will be your responsibility to obtain as much information as possible from the requestor e.g., details of the fault, location, severity, and log this accurately on one of our systems.
The Successful Candidate:
- Attention to Detail
- Quality Customer Service
- Effective questioning
- Ability to use multiple IT systems.
If you have Helpdesk or strong Customer Service of Administrative experience please apply today by CV
Carbon60, Lorien & SRG – The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Location : Newcastle upon Tyne
Closing Date : 15th August, 2023
HOW TO APPLY
Click Here to Submit your CV and Application on Company Website