Full time Housing Support Assistant at Hafan Cymru
Job Description
Description
Not sure if this is the role for you? Any questions? Please feel free to contact the Recruiting Manager, Sian on 07850 770104 for an informal discussion.
There are a variety of hours available so we have the flexibility to work with applicants & their availability.
To assist the Operations Manager and work alongside Support Workers and the Senior Support Worker in providing an efficient and effective high quality support service to vulnerable young men and women with complex needs (Domestic Abuse, Substance Misuse, Mental Health issues etc.) ensuring outcomes are met.
The Support Assistant will be based in our 24 hour supported housing projects for young men and women aged 16-21 offering them the necessary support to fulfil their outcomes and positive move-on and to support those young people manage their daily lives.
The post holder will be required to cover mornings; evenings and weekends together with a rota based sleep-in (plus nights, between 11pm to 7am). Sleep Ins are paid at NLW hourly rate in addition to salary
Duties shall include but not be limited to the following:
- To assist the Operations Manager in ensuring that the office runs smoothly, all records are regularly updated, all returns submitted on time and assist Support Workers in maintaining comprehensive service user files and records in accordance with Hafan Cymru policies and procedures
- To assist Support Workers in assessing service users’ needs and to work with them to develop, and adhere to, a task orientated personal support plan in line with Supporting People or other regulatory requirements and within the timescales required
- To assist Service Users with light cleaning and housekeeping of their areas, Support Workers are required to undertake light cleaning and housekeeping of the staff areas
- To assist Support Workers in undertaking Risk Assessments on each applicant and agreeing a risk management plan
- To assist the Manager to foster the active participation of service users in line with Hafan Cymru’s service user participation strategy including organising participation events and assisting in the transport of service users to attend these
- To collate service user outcomes and the feedback of service users views to support the development and improvement of Hafan Cymru’s services, and manage and maintain electronic and paper based record systems in accordance with established procedures.
- To assist service users with information on welfare rights, payments of rents and liaison with their landlord, maintenance queries etc.
- To liaise with Local Authority Housing Officers, Housing Benefit staff and any other relevant external agencies when appropriate in relation to individual service users’ needs.
- To assist service users with accessing move on accommodation or alternative accommodation as appropriate.
- To actively publicise the work of Hafan Cymru to relevant local agencies in support of generating new referrals and filling voids.
- To be familiar with and work in accordance with all Hafan Cymru policies and procedures and legal and regulatory requirements
Location :Rhondda Cynon Taff
Closing Date :13/02/2023
HOW TO APPLY
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