Full time Information & Sales Supervisor at birmingham hippodrome
Job Description
The Supervisor will support the Information & Sales Manager in the efficient delivery of all Information & Sales services to maximise sales and enhance the reputation of the theatre, organising efficient inbound and outbound sales activity encouraging repeat or alternative purchase of events; upselling merchandise, programmes, hospitality, memberships etc; and encouraging donations etc.
They will help to ensure everyone is welcome by providing excellent service standards over the phone, through email, webchat, and face to face on our front counter. The role will ensure sales are maximised and that the customer experience is always of the highest standard by providing a welcoming, efficient, knowledgeable, and friendly service. This will involve working in all Information & Sales locations, and on occasion, at off-site events. It may also include some remote working.
- 5 weeks holiday plus 8 Bank Holidays which increases by one day for each years service up to 6 weeks holiday plus 8 Bank Holidays.
- Contributory pension scheme.
- Discounted public transport pass.
- Discounted car parking at Arcadian car park.
- Discounted gym membership.
- Show ticket offers
- Personal Development Fund.
- Enhanced company sick pay.
- Free life assurance.
- Free Critical Health insurance.
- Discounted private health cover.
- Enhanced maternity/adoption/paternity pay.
- Free flu jab.
- Cycle to Work scheme.
- Electric car scheme.
- Employee Assistance Programme.
Recognising under-representation in our workforce of Black, Asian and ethnically diverse people, and those with disabilities, we particularly welcome applicants from those backgrounds, identities and experiences.
Location : Birmingham
Closing Date :23/04/2023
HOW TO APPLY
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