Contract Lead Worker – Crisis
Job Description
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
The landscape for people experiencing homelessness is becoming more challenging and demand is increasing. We are recruiting for a Lead Worker to provide longer term support to members within our coaching team.
Title: Lead Worker (Coaching Team)
Salary: £36,358 per annum FTE
Contract: Maternity Cover (9 months)
Hours: 35
Location: Newcastle Skylight
About the role
We are looking for staff with substantial experience of supporting complex and vulnerable individuals that want to play a part in our aim to end homelessness in the North East.
As a lead worker in the coaching team you will help motivate members with varying levels of engagement within the Skylight; some practice will be planned and structured with others more complex and requiring a multi-agency response.
No two days are the same, and you will be completing holistic assessments and reviews to identify areas of support, helping the person to prioritise their needs, improve their interpersonal skills and collaboratively creating a plan to achieve their goals. We aim to achieve stability in the person’s situation and work towards long lasting and sustainable change, using coaching principles and methodology. This is a key role as you will be part of a member’s journey out of homelessness.
The key to success will be your ability to integrate with the client services teams on a day-to-day basis ; to make collaborative, consistent and psychologically informed relationships with colleagues and members.
About you
As part of the Lead Worker team you have a real opportunity to demonstrate your empathy for people experiencing homelessness. Sometimes members are distressed by their situation and this role would suit someone who is resilient, tenacious, compassionate, and creative. You will work as part of a busy team in a fast-paced environment and an ability to communicate effectively and prioritise competing demands are essential.
You will have experience in homelessness (directly or within a relevant sector) and have demonstrable skills in understanding homelessness legislation and advocating on behalf of people. We know that there are many factors that play a significant part in someone’s homelessness including issues with health and wellbeing, financial security, social networks etc. Experience of offering support in these areas is essential and transferable skills welcome.
You will have a track record of working with partner agencies, developing, maintaining strong working relationships, and collaborating to achieve the best outcomes for members.
You will be interested in evolving your skills and playing an active role as we continue to develop our service and coaching principles further.
You will need to align with our organisational values that hold us accountable in assisting our members to improve and relieve their homelessness and demonstrate this through your work and behaviours.
If you would like to discuss the role or have any questions, please email Operations Manager, Emma Taylor at [email protected]
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (fte)
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the ‘Apply for Job’ button below.
Closing date – 4th January 2024 for
Interviews w/c 30th January 2024
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email [email protected] and our Talent Acquisition team will contact you to discuss how we can help.
For more information about our work please visit:
https://www.crisis.org.uk/about-us/
To see our work in action please visit:
youtube.com/user/crisishomelessness
twitter.com/crisis_uk
www.facebook.com/crisis.homeless
Registered Charity Numbers: E&W1082947, SC040094
Location : Newcastle upon Tyne NE1
Closing Date : 04/01/2024
HOW TO APPLY
Click Here to Submit your CV and Application on Company Website