The following are the core responsibilities of the receptionist. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels. Booking patients appointments on the day or in advance. Directing patients to other appropriate services.

Processing paper and online prescription requests Answering patient queries Excellent verbal and written communication Attention to detail Ensuring procedures, policies, legislation and regulations are correctly followed and complied with. Work within a team Adhering to GDPR at all times.