30 May
2023
Full time Resolution Officer at Marston Holding Limited
Job Description
Engage Services Ltd is part of the Marston Holdings Limited group of companies and works on behalf of many major household names from the utilities sector.
You will visit our client’s customers at their premises, both commercial and residential, to re-engage them with our client. You will also be visiting premises to establish occupier details, confirm meter readings and provide invaluable information.
Engage Services reconnect thousands of customers every week and supply a service that is vital to our client’s requirements for treating customers fairly.
What you will be doing:
- Communicating effectively and professionally with all customers and clients
- Working effectively and professionally within the policies, procedures, aims objectives and philosophy of the company
- Proactively working towards all targets set
- Identifying and appropriately deal with all disputes in line with procedure
- Being receptive and open to coaching and feedback to enhance performance delivery.
What’s in it for you?
- 25 days annual leave plus bank holidays
- Competitive salary
- Training and Development Pension scheme
- Death in service
Here at Marston Holdings everyone is welcome. We have an inclusive workforce that offers employment opportunities whoever you are, wherever you work and whatever you do. We are also bronze award holders of the Armed Forces Covenant and actively encourage applications from Armed Forces personnel, veterans and reservists. We are an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.
Location :Coventry
Closing Date : 20th June, 2023
HOW TO APPLY
Click Here to Submit your CV and Application on Company Website