To provide a contact point for customer and colleague queries and to complete all necessary administrative and organisational tasks about service work and spare parts orders.

. To answer the telephone and provide a helpful environment
. Processing customer orders & ordering parts from our factory and other suppliers
. To contact and organise visits to existing customers
. Dealing with stock transactions for field engineers
. Packing and shipping spare parts orders to customers in the UK and Ireland, as well as to our factory in Germany. Preparing documents for export shipments (Proforma invoice)
. To raise quotations for engineer visits, Service agreement renewals and spare parts orders
. To follow up on customer payments
. Work closely with the colleagues at our parent company and work in line with the company’s policies and procedures

. Good communication and interpersonal skills
. Experience in a customer service role would be an advantage
. Must be self-motivated, able to work alone and with others
. Good organizational and administrative skills
. Computer literate, including MS Office
. Knowledge of basic export rules would be an advantage

Location : Leicester

Closing Date : 29/11/23

HOW TO APPLY

Click Here to Submit your CV and Application on Company Website