7 Mar
2023
Full time Security Team Member at University of Derby
Job Description
About the role
The full-time working hours for this role are 42 hours per week. You will be required to work on a 4 on 4 off rota, rotating between day and night shifts.
The University of Derby is a vibrant and progressive place which strives to excel in everything it does. Our security team are key to the University’s success. Generally being the first interaction our customers and visitors will have with us, the service they receive from you and the team will shape their experience. We are looking for an individual who is a customer focussed team player with an eye for detail. If you think this may be you then please submit your application to join the team.
Principal accountabilities
- To lead a high profile Security Team, ensuring a 24hr point of contact and response service across all areas of the University; maintaining and promoting the safety and security of all University property, facilities and equipment, and that of all associated users and providing in-person emergency response across any location if required.
- To encourage and ensure as far as reasonably practicable, a safe secure and welcoming environment for all users of the University.
- Encourage all users to promote a secure environment through their own conduct, by providing advice, guidance and support for all security related matters.
- Identify, investigate and report all matters of concern regarding security, and deal with all incidents of crime and anti-social behaviour.
- Conduct investigations into all breaches of security and student discipline, providing comprehensive reports, assisting in enabling further action and identifying crime trends.
- Liaise and assist, where appropriate, with the Police and other external agencies in investigating all criminal activity affecting the University and its users.
- Undertake regular patrols of all University buildings and grounds, checking the security and safety of all property and contents.
- Provide a dedicated University key-holder service. Ensuring the timely locking and unlocking of all areas and buildings. Specifically ensuring that all doors and windows are secured, premises are vacated at appropriate times and all lights equipment and auxiliary heating is switched off after use.
- Ensure the effective operation of all Security related equipment including alarms, CCTV, access control and car park management systems, reporting any defects timely.
- Ensure a 24hr point of contact and response service across all areas of the University.
- Undertake vehicular access control duties and assist in monitoring and enforcing University parking regulations.
- In the absence of Estates Services Team Members, to provide adequate replacement cover, and to provide an emergency out of hours service as required.
- To drive University vehicles to assist in undertaking security duties and from time to time assist the Transport Department in other driving commitments.
- Maintain security databases, reports and events log.
- Act as a first Aider after appropriate training.
- Evaluate all requirements surrounding requests, or otherwise, to activate call out procedures for tradesmen, and contractors, and emergency plans amongst others.
- To be prepared to adjust working hours and arrangements were necessary.
- To undertake any other duties as seen appropriate by the Head of Security.
Person specification
Essential Criteria
Qualifications
- GCSEs grade A – C in Maths and English or equivalent qualifications
- Full and Clean UK driving license
Experience
- Proven experience in a similar customer facing or Security orientated role
Skills, knowledge and abilities
- Security related qualification or the ability to work towards
- Proven experience of working in a busy customer service environment
- Proven experience of providing excellent customer service
- Proven experience of conducting minor investigations and compiling written reports
Business requirements
- Willingness and flexibility to travel and work between University and external sites in a cost effective and timely manner
Desirable Criteria
Qualifications
- Valid level 2 Door Supervisor SIA License
- Valid Public space CCTV SIA license
- First aid certificate
Skills, knowledge and abilities
- Ability to handle incidents in a busy and often unpredictable environment.
- Ability to deal with conflict and difficult situations in a calm and effective manner
- Ability to offer exceptional customer service and engagement with students, staff and visitors across all University estates
Benefits
As well as competitive pay scales, we offer generous holiday entitlement. We also offer opportunities for further salary progression based on performance, and the opportunity to join a contributory pension scheme.
Location :Derby
Closing Date :31 March 2023
HOW TO APPL
Click Here to Submit your CV and Application on Company Website