Part time Teaching/Learning & Student Experience Support Assistant – The University of Manchester
Job Description
This role provides an ideal opportunity for someone looking to develop their skills and start a career in higher education support services and administration. Based within the School of Natural Sciences Student Support Hub, the role will focus on supporting the Information, Advice and Guidance Team and the Student Support and Wellbeing teams in providing high quality administration and support to a wide range of students across the school at all levels of study. Support will include a range of activities including providing excellent advice and guidance on a multitude of matters to support studies and enhance the student experience. Tasks could include face to face and online support, using multiple systems and working in collaboration with colleagues to achieve common goals.
Candidates should have an interest in supporting a broad range of teaching and learning and student experience initiatives which may include supporting wellbeing, employability, welcome week and graduation, academic advising, skills development, maintaining blackboard spaces and student engagement (including social media and events). There may also be opportunities from time to time in supporting various Teaching, Learning & Student Experience projects relating to our operations and strategies.
The TLSE Assistant will be involved in a range of activities associated with the business of the Teaching, Learning & Student Experience teams responsible for the student experience and student support and wellbeing of our students. Based in the Student Support Hub, the post holder will be part of a student facing team, supporting students with queries at our busy reception, over the phone and via email, alongside supporting the administrative processes associated with the team.
What you will get in return:
- Fantastic market leading Pension scheme
- Excellent employee health and wellbeing services including an Employee Assistance Programme
- Exceptional starting annual leave entitlement, plus bank holidays
- Additional paid closure over the Christmas period
- Local and national discounts at a range of major retailers
As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.
Our University is positive about flexible working – you can find out more here
Hybrid working arrangements may be considered.
Please note this role is not eligible for sponsorship under the Skilled Worker route of the Points Based System. Candidates will need to be able to demonstrate their right to work in the UK in order to be eligible to take up the post.
Please be aware that due to the number of applications we unfortunately may not able to provide individual feedback on your application.
Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.
Any recruitment enquiries from recruitment agencies should be directed to [email protected].
Any CV’s submitted by a recruitment agency will be considered a gift.
Enquiries about the vacancy, shortlisting and interviews:
Name: Conor Nixon
Email: [email protected]
General enquiries:
Email: [email protected]
Technical support:
0161 850 2004 https://jobseekersupport.jobtrain.co.uk/support/home
This vacancy will close for applications at midnight on the closing date.
Please see the link below for the Further Particulars document which contains the person specification criteria.
Location: Manchester
Closing Date: 23rd Dec, 2025
HOW TO APPLY
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