Job Description

Department: CAD and Infrastructure Sector

Location: UK Regions/Scotland (travel when required)

Job Title: Training and Knowhow Co-ordinator

Hours of work: 9.30 – 5.30pm (flexibility when required)

Reports to: Practice Development Advisor

Purpose of the role:

To support the CAD Practice Development Group (PDL Legal Director, Practice Development Advisor and Training & Knowhow Team) to provide:

• Organising and facilitation of CAD training sessions (virtually, hybrid or face to face) to our internal lawyers in the UK (and internationally when required).
• Organising and facilitation of client facing training sessions (as and when required).
• Assistance in uploading Knowhow for the CAD Team/Infrastructure Sector using a variety of know-how databases, the legal hubs and intranet team sites.
• Assistance in maintaining and uploading knowledge to multiple client facing portals.
• Assistance in managing and supporting the CAD/Infrastructure Sector filming programme both internally and client facing.
• Collate submissions, co-ordinate and produce the Infrastructure Sector Monthly Legal Update to clients and the quarterly Horizon Watching Update
• Update and proactively maintain the Contentious KnowWho Database

Main duties and responsibilities

Events and Training

• To organise and facilitate internal CAD lawyer training (including assistance with the CAD team inductions and hub masterclasses) either virtually or as face-to-face events. This may include arranging (and providing assistance to the presenters) with running sessions via WebEx/MS Teams, booking of rooms, liaison with AV support, booking internal and external speakers, arranging equipment, diary management, publicising of internal seminars and ensuring materials are made available as know-how. Occasional attendance at face-to-face sessions will be required to facilitate the event on the day and to ensure the smooth running of the event/training.
• To organise and support client training sessions when required (either in-house or virtually).
• To provide ad-hoc assistance in terms of the CAD training film production programme (to include booking facilities, booking presenters (internal or external), obtaining slides, and supporting materials).
• To provide assistance, when required, to compile CAD Training reports or activities using the LMS Training Platform (full training will be given).
• Ad hoc duties such as formatting PowerPoint slides and Word documents.
• To assist the Practice Development Advisor and Training & Knowhow Team to manage and coordinate national/international away days and conferences, including:
  • sourcing, comparing, and booking venue, equipment, and accommodation.
  • sending out invitations, organising travel, paperwork, equipment, CPD and evaluation forms.
  • contacting external speakers/presenters to organise for attendance at conference, organising their travel arrangements and requirements.
  • prepare delegate packs, including PowerPoint creation/updating
  • assisting with table planning, name badges and registration on the day
  • ensuring room layouts are correct and liaising with external providers to ensure requirements are met and any additional services are obtained
  • providing assistance to delegates whilst attending the conference (e.g., printing travel tickets, relaying messages etc)

Know how

• Organising and scheduling the monthly hub core team meetings and keeping all hub memberships up to date (via email groups and SharePoint lists)
• Provide support to the Practice Development Advisor in updating/maintaining the existing CAD/Infrastructure Team sites and all associated pages, lists and calendars in SharePoint or other platforms such as HighQ (no prior knowledge is needed as full training will be provided).
• Provide support in managing the Infrastructure Sector filming programme (to include booking facilities, booking presenters (internal or external), obtaining slides and supporting materials). To facilitate the production of the training films in liaison with the AV Team where required.
• To maintain and proactively manage/update the Contentious KnowWho database, including liaison with internal stakeholders and information gathering.
• Assistance with material uploads to the legal hubs (intranet team sites) with a view to creating and developing lists and new filters when required (full training will be provided).
• To support the Practice Development Advisor uploading knowhow materials to client facing platforms (using SharePoint and/or HighQ portals (or other platforms when required, however training will be provided)).
• Uploading materials into the firm’s legal knowhow database and document centre, using the appropriate tagging as required, with assistance from the CAD/Infrastructure PDL where necessary.
• Collating information and using a variety of platforms to display that information, to include SharePoint, Excel, Word and Outlook
• Responsibility for collating team submissions for the monthly Infrastructure Sector client newsletters, formatting the newsletters as appropriate and circulating within a specified deadline. Client circulation may also include updating client portals with this information and issuing newsletter via InterAction.

Personal Abilities/Relevant Experience

• Previous experience of working in a professional service environment
• Previous experience with diary management and coordination

Personal Qualities/Behaviours

• Looking to join a busy team, acquiring a diverse set of skills and enjoy a variety of work
• A genuine interest to be involved in emerging technology and willingness to be trained to create, manage and edit intranet sites, databases and document management systems
• Flexible and able to use own initiative, requiring limited guidance
• Highly self-motivated
• A team player but also comfortable to work remotely
• Good communication skills with the ability to interact with and be accessible to people at all levels and across many offices, both in the UK and worldwide
• Flexibility to travel as/when required to support the CAD group nationally